Family Assistance Office

Our Nanny believes that a large percentage of Australian families are unsure of the benefits they are entitled to regarding their child/children’s childcare.

We strive to help families save money, so we have dedicated this area to understanding registered care, the Child Care benefit, the Child Care rebate and Approved Care and JET Child Care fee assistance.

The following links below will direct you straight to most relevant sections of the Family Assistance Office website.

Here you will be able to understand the many types of government assistance; check eligibility; decide what is best for your family and gain access to the application forms.

Registered Care

Including, what it is, payment amounts and how to apply

Read more at Family Assist →

Child Care Benefit

Including what it is, who is eligible, when a child is absent and how to find approved child care services

Read more at Family Assist →

Child Care Rebate

Including who is eligible, how payments work, absent children and more

Read more at Family Assist →

Approved Care

Including what it is and eligibilities for up to 24, 50 and more than 50 hours

Read more at Family Assist →

Jobs, Education and Training (JET) Child Care Fee Assistance

Including what it is, who is eligible, payment amounts and more

Read more at Family Assist →

Child Care Benefit for Registered Care Form

Read more at Centrelink →

Application Form for becoming a Registered Child Provider

Read more at Centrelink →

The team at Our Nanny hopes that the above information has been helpful to your family.

For further questions don’t hesitate to contact the ‘Family Assistance Office’ via the following contact numbers:

Telephone

13 61 50 between 8am-8pm (local time, Monday – Friday)
13 12 02 for information in languages other than English
1800 810 586 TTY Service – (deaf or hearing/speech impaired)